1. Introduction
Codenax ("we," "us," or "our") builds software products and web services used by individuals and businesses. This Privacy Policy applies to codenax.com and any product, application, or service that links to this policy (collectively, the "Services").
By using our Services, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Services.
2. Information we collect
We collect information in three ways:
2.1 Information you give us
- Account details — name, email address, phone number, business name, and password when you register.
- Profile information — profile photo, role, address, and any content you choose to add.
- Communications — messages you send us through email, contact forms, or support requests.
- Payment information — billing details processed by our payment providers; we do not store full card numbers on our servers.
2.2 Information collected automatically
- Device & log data — IP address, browser type, operating system, referring pages, and timestamps.
- Usage data — pages visited, features used, actions taken inside our applications.
- Cookies & similar technologies — see the Cookies section below.
2.3 Information from third parties
- Authentication providers (e.g., Google) if you sign in using them.
- Payment processors that confirm transactions on our behalf.
- Analytics providers that help us understand aggregate usage.
3. How we use information
We use collected information to:
- Provide, maintain, and improve the Services.
- Create and manage your account and authenticate you.
- Process transactions and send related confirmations.
- Respond to your questions, requests, and support tickets.
- Send service updates, security alerts, and administrative messages.
- Send marketing communications where permitted (you can opt out at any time).
- Detect, prevent, and address fraud, abuse, and security incidents.
- Comply with legal obligations.
4. Legal basis for processing
Where GDPR or similar regulations apply, we process personal data under one or more of the following bases:
- Contract — processing needed to deliver the Services you signed up for.
- Legitimate interests — improving, securing, and marketing our Services in a way that does not override your rights.
- Consent — where you have given specific permission (e.g., certain cookies, marketing emails).
- Legal obligation — where we must comply with law.
7. Data retention
We keep personal data only as long as needed for the purposes described in this policy or as required by law. When data is no longer needed, we delete or anonymize it. Retention periods vary based on the type of data and applicable legal requirements.
8. Data security
We use administrative, technical, and physical safeguards designed to protect personal information — including encryption in transit (TLS/HTTPS), access controls, and secure cloud infrastructure. No online service can be 100% secure, but we work to reduce risk and respond quickly to incidents.
9. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion ("right to be forgotten").
- Restrict or object to certain processing.
- Data portability — receive your data in a machine-readable format.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, email info@codenax.com. We may need to verify your identity before acting on the request.
10. International data transfers
Codenax may store and process personal data in countries other than your own. When we transfer data internationally, we use appropriate safeguards (such as standard contractual clauses) to protect your information consistent with this policy and applicable law.
11. Children's privacy
Our Services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.
12. Third-party services & links
Our Services may contain links to third-party sites or integrate third-party tools (payment processors, analytics providers, hosting providers, social login). Their privacy practices are governed by their own policies, not this one. Please review those policies before using them.
13. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be announced via the Services or by email where appropriate. The "Last updated" date at the top of the page reflects the most recent revision. Continued use of the Services after changes take effect means you accept the updated policy.
14. Contact us
If you have questions, requests, or complaints about this Privacy Policy or our data practices, reach out at: